HomeCareEZ Privacy Policy
This Privacy Policy describes how HomecareEZ (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our healthcare scheduling application (the “App”). By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
Personal Data
- Name
- Email address
- Phone number
- Date of birth
- Medical history (as provided by you)
- Appointment details
Usage Data
- IP address
- Browser type
- Pages of our App that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers and other diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our App and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Use of Data
We use the collected data for various purposes:
- To provide and maintain our App
- To notify you about changes to our App
- To allow you to participate in interactive features of our App when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our App
- To monitor the usage of our App
- To detect, prevent and address technical issues
- To fulfill any other purpose for which you provide it
Data Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Disclosure of Data
We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the App
- Protect the personal safety of users of the App or the public
- Protect against legal liability
Your Data Protection Rights
You have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Service Providers
We may employ third party companies and individuals to facilitate our App (“Service Providers”), to provide the App on our behalf, to perform App-related services or to assist us in analyzing how our App is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our App may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
Children’s Privacy
Our App does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: privacy@homecareez.com